{"tool":"get_job","result":{"requisitionId":"377","client":"MVT Holdings","title":"ECT Customer Success Representative","description":"<strong>Join the MVT family!!! Mesilla Valley Transportation is hiring Customer Success Specialist to support the Extended Coverage Team (ECT) in El Paso, TX!</strong><br> <br>The <strong>Customer Success Specialist</strong> is responsible for efficiently and effectively supporting our operational teams during evening hours. <br> <br><strong>Key measures of success include:</strong><ul> <li>Provide timely and courteous communication with customers.</li> <li>Be recognized by team, peers, and customers as a key supporter.</li> <li>Contribute to a positive work environment.</li> </ul><strong>Night Schedule:  </strong>6<strong>:</strong>00 p.m. to 6:00 a.m., 4 on - 4 off (Days Vary) <br> <br> <strong>Weekend Schedule: </strong>Saturday and Sunday: 6:00 a.m. to 6:00 p.m. then Friday and Monday 8:00 a.m. - 6:00 p.m. based on business needs <br> <br> <strong>Training Schedule:</strong> 8:00 a.m. to 5:00 p.m. Monday to Friday. <br> <br><strong>Responsibilities:</strong><ul> <li>Communicates in a clear and consistent manner and with high integrity.</li> <li>Accurately enters information into company computer systems.</li> <li>Works with team members to solve problems.</li> <li>Provides accurate information to customers.</li> <li>Demonstrates high resource utilization.</li> <li>Help the company provide a high level of customer service.</li> </ul><strong>Qualifications:</strong><ul> <li>High School Diploma or GED.</li> <li>Strong customer service skills.</li> <li>Strong communication skills.</li> <li>Basic knowledge of motor carrier operations and geography.</li> <li>Competent user of MS Office.</li> </ul><strong>Job Benefits:</strong><ul> <li>401(k)</li> <li>Dental Insurance</li> <li>Health Insurance</li> <li>Life Insurance</li> <li>Paid Time Off</li> <li>Tuition Reimbursement</li> <li>Vision insurance</li> </ul><strong>Benefit Conditions:</strong><ul> <li>Only full-time employees are eligible.</li> </ul>Learn more about MVT now from our Rundown, which covers some of our recent events and accomplishments:<br><br>Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late '80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada.<br> <br>Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.<br> <br><strong>\"Where family, careers, and success come together!\"</strong><br><br><b>Company:</b> MVT Services<br><b>Employement Type:</b> Full-Time<br><b>Salary:</b> $16.00 per hour<br><b>Department:</b> Customer Service<br><b>Benefits:</b> 401(k),Dental Insurance,Health Insurance,Health Savings Account,Life Insurance,Paid Time Off,Tuition Reimbursement,Vision insurance<br><b>Req ID:</b> 377","department":"Customer Service","departmentId":"69bd776bfc3a60004a06f297","employmentType":[{"value":"Full Time"}],"datePosted":"2026-04-24T18:00:00.873Z","applyUrl":null,"attributes":["MVT Services"],"recruiterAssigned":[""],"address":[{"city":"El Paso","state":"TX","country":"USA","zipCode":79907,"address1":"","location":{"type":"Point","coordinates":["",""]}}],"city":"El Paso","state":"TX","zipCode":"79907","country":"USA","brandId":2101080,"createdAt":"2026-04-24T18:00:00.873Z","updatedAt":"2026-04-24T18:00:00.873Z"},"summary":"Job details for ECT Customer Success Representative"}