{"tool":"get_job","result":{"requisitionId":"598","client":"MVT Holdings","title":"Dedicated On-Site Account Manager","description":"<strong>Join the MVT family!!! Mesilla Valley Transportation is hiring Dedicated On-Site Account Manager in El Paso, TX!</strong><br> <br>The <strong>Dedicated On-Site Account Manager</strong> serves as the primary point of contact and is responsible for managing the relationship with a key customer in El Paso, TX. This role will be responsible for supervising approximately 10-13 dedicated truck drivers. This involves effectively communicating with the key customer, understanding their needs and concerns, and addressing any issues that may arise.<br> <br><strong>Responsibilities:</strong><ul> <li>Provides and communicates accurate information internally and to the customer while maintaining 100% satisfaction in service.</li> <li>Accurately update information into systems via computer. </li> <li>Ensures all orders are closed properly for billing; 214's updated through EDI (Electronic Data Interchange) and customer websites when applicable. </li> <li>Reviews and finalizes customer updates through EDI regarding order cancellations and location updates.</li> <li>Ensures that every customer load is planned, tracked and on time to avoid any potential issues over the weekend.</li> <li>Communicates in a clear and consistent manner with high integrity.</li> <li>Provides clear work instructions to drivers.</li> <li>Directs drivers and company resources in a manner that maximizes utilization of both.</li> <li>Key supporter for drivers supervised.</li> <li>Organizes and assigns productive drivers to the most efficient routes to ensure deadlines are met.</li> <li>Continuously monitors and directs the arrival and departure of loads and drivers.</li> <li>Assigns drivers to units and maintain truck/trailer performance by increasing truck miles to improve profitability.</li> <li>Monitors satellite communication to determine hours of driver service and to resolve driver log issues.</li> <li>Analyzes and monitors the work quality, safety quality, attendance/punctuality, and behavior of drivers, disciplines when necessary.</li> <li>Controls expenses such as layover/motel reimbursement and unloading/advances.</li> <li>Manages trailer pools for designated customer.</li> <li>Maintains direct contact with members of the organization to coordinate and increase the efficiency driver, truck, and trailer assignments.</li> <li>Understands the area customer KPIs such as the trailer pool requirements, service numbers, commitments (Lanes/Volume and transit).</li> <li>Collaborates with the pricing, sales, and account management teams.</li> <li>Works with customers directly to discuss accounts and may conduct in-person meetings if necessary.</li> <li>Audits load boards to adjust throughout the day and locates exceptions to protect service and reduce cost.</li> <li>Continuously improves metrics to include on-time delivery/pick-up, utilization of assets, and increasing monthly revenue.</li> </ul><strong>Supervisory Responsibility</strong> <br> <br>Directly supervises two or more employees. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.<br> <br><strong>Qualifications:</strong><ul> <li>High School Diploma or equivalent required.</li> <li>Proficient with Microsoft Office suite.</li> <li>Experience in management, operations, and leadership.</li> <li>Extensive knowledge of supply chain network and operation.</li> <li>Excellent written and communications skills.</li> <li>Excellent organizational skills.</li> </ul><strong>Job Benefits:</strong><ul> <li>401(k)</li> <li>Dental Insurance</li> <li>Health Insurance</li> <li>Life Insurance</li> <li>Paid Time Off</li> <li>Tuition Reimbursement</li> <li>Vision insurance</li> </ul><strong>Benefit Conditions:</strong><ul> <li>Only full-time employees are eligible.</li> </ul>Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late '80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada.<br> <br>Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders.<br> <br><strong>\"Where family, careers, and success come together!\"</strong><br><br><b>Company:</b> MVT Services<br><b>Employement Type:</b> Full-Time<br><b>Salary:</b> $60,000 per year (DOE)<br><b>Department:</b> Operations<br><b>Benefits:</b> 401(k)<br><b>Req ID:</b> 598","department":"Operations","departmentId":"69bd776bfc3a60004a06f295","employmentType":[{"value":"Full Time"}],"datePosted":"2026-06-16T20:30:00.813Z","applyUrl":null,"attributes":["MVT Services"],"recruiterAssigned":null,"address":[{"city":"El Paso","state":"TX","country":"USA","zipCode":79907,"address1":"","location":{"type":"Point","coordinates":["",""]}}],"city":"El Paso","state":"TX","zipCode":"79907","country":"USA","salaryMin":null,"salaryMax":null,"salRateType":null,"brandId":2101080,"createdAt":"2026-06-16T20:30:00.813Z","updatedAt":"2026-06-16T20:30:00.813Z"},"summary":"Job details for Dedicated On-Site Account Manager"}