Position title
Help Desk Technician - MVT - Las Cruces, NM
Description

Mesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late ’80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada.

MVT began to recognize its value as a leader in quality service. In 1991, MVT brought its knowledge of time-sensitive, reliable transportation to the U.S./Mexico border in service of the twin-plant industry. The acquisition of numerous 53 ft. Dry Van trailers made our fleet a sizable force in the industry.

Today, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas in the U.S., Canada, and Mexico borders.

Come join our team!!! MVT is now hiring a Help Desk Technician - Las Cruces, NM

The Help Desk Technician is responsible for ensuring proper computer operation so that end users can accomplish business tasks.

Key measures of success include:

  • Identifies and resolves problems in a timely manner.
  • Communicate in a professional manner with employees and insurance providers.
  • Be recognized by team, peers, and drivers as a key supporter.

**Shift: On call is required for this position**

Responsibilities
  • Communicates in a clear and consistent manner and with high integrity.
  • Document all pertinent end-user information into the issue tracking system.
  • Performs hands-on technical computer install, upgrade, and repair.
  • Escalates problems per escalations guideline.
  • Works with team members to solve problems.
  • Demonstrates high resource utilization.
  • Ability to successfully handle multiple priorities in a fast-paced environment.
Qualifications
  • Bachelor’s degree preferred.
  • Six months to one year of relevant experience is required.
  • Strong customer service skills.
  • Strong technical skills.
  • Proficient communicator.
  • Proficient with Microsoft Office Suite and related software.
Job Benefits
  • 401(k)
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • Vision insurance

Benefit Conditions

  • Only full-time employees eligible.

 

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Employment Type
Full-time
Industry
Transportation
Job Location
3590 W Picacho Ave, Las Cruces, NM, 88007, U.S.
Base Salary
$13.00 Per hour
Date posted
09/29/2021
Valid through
12/31/2021
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Position: Help Desk Technician - MVT - Las Cruces, NM

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