Position title
Customer Service Representative (Weekends)
Description

Job Title: Customer Service Representative
Department: Customer Service
Reports To: Customer Service Manager
Employee Status: Non-Exempt

The Customer Service Representative is responsible for efficiently and effectively supporting our operational teams during evening hours. Key measures of success include:
− Provide timely and courteous communication with customers
− Be recognized by team, peers, and customers as a key supporter
− Contribute to a positive work environment

Responsibilities

− Communicates in a clear and consistent manner and with high integrity
− Accurately enters information into company computer systems
− Works with team members to solve problems
− Provides accurate information to customers
− Demonstrates high resource utilization
− Help the company provide a high level of customer service

Qualifications

− High School Diploma or GED
− Strong customer service skills
− Strong communication Skills
− Basic knowledge of motor carrier operations and geography
− Competent user of MS Office

Physical Demand
Remain in a seated position for an extended period of time, using hands and fingers to type, pick up papers, place phone calls. Occasional lifting (maximum 15lbs), bending, reaching and/or kneeling. Expressing and/or exchanging ideas by means of spoken word to impart oral information to clients, coworkers, and public.

Employment Type
Full Time
Industry
Transportation
Job Location
9525 Escobar Dr., 79907, El Paso, TX, U.S.
Base Salary
$ $12/hr plus pay-for-performance incentives
Working Hours
Fridays 9 a.m - 7 p.m. Sat/Sun 7 a.m, -7 p.m. Mondays 9a-7p
Date posted
03/04/2020
Valid through
04/30/2020

Position: Customer Service Representative (Weekends)

Thank you for submitting your application. We will contact you shortly!